TERMS AND CONDITIONS

INTRODUCTION

By accessing or using the OnDoorstep Pharmacy Online website, you agree to be bound by these Terms and Conditions.

PHARMACY SERVICES

OnDoorstep Pharmacy Online operates in accordance with applicable South African laws governing pharmacies, medicines, healthcare products, and electronic commerce.

PRESCRIPTIONS

Certain medicines require a valid prescription.

Customers are responsible for ensuring that prescriptions submitted are valid, current, and lawfully issued by an authorised healthcare professional.

We reserve the right to refuse dispensing where prescriptions do not meet regulatory requirements.

PRODUCT INFORMATION

Information provided on this website is for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

Customers should consult a healthcare professional regarding medical conditions and treatment decisions.

ORDER ACCEPTANCE

All orders are subject to acceptance and stock availability.

We reserve the right to refuse or cancel any order at our discretion where legal, regulatory, safety, or operational considerations require.

PRICING

Prices are displayed in the applicable currency and may change without notice.

Errors in pricing may result in order cancellation and refund prior to dispatch.

DELIVERY

Delivery is subject to our Delivery and Shipping Policy.

Customers are responsible for ensuring compliance with the laws and regulations of their destination country.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, OnDoorstep Pharmacy Online shall not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or any products supplied.