CUSTOMS, IMPORTS AND INTERNATIONAL SHIPPING DISCLAIMER

INTERNATIONAL ORDERS

OnDoorstep Pharmacy Online ships selected products internationally from South Africa.

IMPORT RESTRICTIONS

Healthcare products, medicines, supplements, and medical devices may be subject to import restrictions in certain countries.

Customers are solely responsible for determining whether products ordered may legally be imported into their destination country.

CUSTOMS CLEARANCE

Customs authorities may inspect, delay, reject, or confiscate shipments.

OnDoorstep Pharmacy Online has no control over customs processes in destination countries.

IMPORT DUTIES AND TAXES

Customers are responsible for:

• Customs duties;
• Import taxes;
• VAT or GST;
• Clearance fees;
• Government charges;
• Inspection fees.

REFUSED OR SEIZED SHIPMENTS

We shall not be liable for products refused, delayed, confiscated, destroyed, or returned by customs authorities or government agencies.

NO GUARANTEE OF IMPORT APPROVAL

Placement of an order does not constitute a guarantee that products will be approved for import into the destination country.

Customers should consult local customs authorities before placing an order.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, OnDoorstep Pharmacy Online shall not be responsible for losses arising from import restrictions, customs actions, regulatory requirements, or government decisions in the destination country.